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Help & Support December-A 2024

Release notes - April 2024

Summary

In 24.4 we've started our integration with ThousandEyes with the inclusion of ICMP Ping tests.

ThousandEyes ICMP Ping tests in Highlight - Beta

Cisco ThousandEyes Logo

Released in Beta, it's now possible to add an API key to a ThousandEyes controller in Highlight and set it to automatically discover ICMP Ping tests. Highlight shows a chart for each test on a details page with the parent performance agent. This means you can group ThousandEyes performance tests with other services in a single Highlight location. You can then use all the existing performance test functionality in Highlight with these tests:

  • Set thresholds for test metrics such as latency, packet loss and jitter
  • Display the tests in grid view and in a location or service heat tile
  • Alert via email or webhook when a test exceeds its threshold, based on Highlight's sensitivity settings
  • Report on the percentage of time tests are within threshold for a day, week or month
  • Optionally link from Highlight directly to a test on the ThousandEyes dashboard (coming in May 2024)
ThousandEyes IMCP Ping test chart
ThousandEyes ICMP Ping test chart showing test name plus metrics in the tooltip

Find out more about Highlight's performance charts and contact us for assistance in setting up a ThousandEyes controller.